Effective as of January 1, 2021
What information does Audioshake collect?
When you use the Application, we collect personal information such as username and email address in order to set up your account. We may also collect credit card information for payment and/or to verify parental consent, as applicable.
In addition to the information we collect upon your initial registration, we may ask you for personal information at other times. We will not share that information in a manner that identifies you as an individual with any other entity, unless we let you know that at the time of collection or we have your permission.
We may also collect and accumulate anonymous data which will help us understand and analyze the experience of our users and the performance of the Application. We may aggregate this information with other pieces of information to improve our Application and make your user experience as valuable and efficient as possible.
We also collect IP addresses for system administration. While an IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual. Your IP address can, however, reveal what geographic area you are connecting from, or which ISP you are using.
Upon cancelling your account, you have the right to request deletion of your account information, subject to our need to keep appropriate archives for our business operations. We maintain archives of our user logs, database, and other systems and information. Please note that it is possible some of this information may remain archived after we delete the information from our active database. We maintain archives for disaster recovery, legal and other non-marketing purposes.
For reasons such as improving user experience and providing customized communications to our users, we may receive information about you from third-party sources and our user logs and add it to the information that we have received from you.
What do we do with the information we collect?
It is used to set up and maintain your account.
We save the information about services you subscribe to in order to provide you with the best possible customer service and the most up-to-date information about your account.
Credit card information may be used to bill you for services you subscribe to and/or to verify parental consent for subscribers under the age of eighteen.
Your personal information will never be sold to anyone (for example, another website owner or merchant). We hate junk mail as much as you. This is why we will only send you email about items that we feel you should know about. This includes membership changes, terms and conditions changes, special promotional items about our services, and the latest happenings with Audioshake. When we send you emails that include a link to the Application, that link may contain an alphanumeric identifier that allows us to identify the person to whom we sent the message so that we can personalize our content for that individual.
With whom do we share your information and for what purpose?
Audioshake does not sell, rent, or trade any personally identifying information with others. However, when one or more of our business partners co-sponsor a service, promotion and/or contest, we may share some or all of the information collected in connection with such service, promotion or contest with the co-sponsor(s). If we intend to share such information, you will be notified prior to the collection of that information. If you do not want your information to be shared, you will be able to choose not to allow the transfer by not using or signing up for that particular service, promotion or contest.
We may share with our partners aggregate user information in a non-personally identifiable manner.
Credit Card Processing
Credit card transactions are handled by a third-party processor that receives credit card numbers and other personally identifying information only to verify credit card accounts and process transactions.
Users who no longer wish to receive our email updates or other notifications may opt-out of receiving these communications by following the instructions contained in the applicable email or by logging-in and changing their account settings.
What are "cookies" and how do we use them?
We may use “cookies” to aid in navigation as well as keep track of viewed messages/actions, profile settings, and items clicked on and/or shared, and provide you with custom-tailored services. We also use “cookies” to remember information you gave us so you don't have to re-enter it each time you use the Platform. By showing us how and when visitors use the Platform, “cookies” allow us to target content based on user behavior. We also collect IP addresses for system administration and to report aggregate information to any sponsors.
Most browsers are initially set to accept “cookies.” If you'd prefer, you can set yours to refuse “cookies.” You may not be able to use our service if you turn off the “cookies” option.
We use reasonable measures to protect users’ information that is stored within our database, and we restrict access to user information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff.
However, please note that we cannot guarantee the security of users’ information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of our users’ information at any time.
If a parent believes that his or her child has submitted personal information to us, he or she can contact us via e-mail or postal mail as listed below. We will promptly delete the information upon learning that it relates to a child under the age of 13. Please note that it is possible some of this information may remain archived in web logs and back-up archives after we delete the information from its active database.
In the event Audioshake goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
California User Consumer Rights
In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, STE1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to firstname.lastname@example.org. Under California law, California Residents who have an established business relationship with Audioshake or one of its subsidiaries may choose to opt out of Audioshake disclosure of personal information about them to third parties for direct marketing purposes. As detailed above, our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your approval. If you choose to opt-out at any time after granting approval, email .
Users Located Outisde of the United States
Cooperation with law enforcement; fraud protection
Audioshake fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to disclose information about users who we believe are in violation of applicable laws or regulations, or as required to respond to a subpoena, court orders or other legal process requiring such disclosure. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful and to exchange information with other companies and organizations for fraud protection.
4104 24th St Suite 908
San Francisco, CA 94131
Audioshake® is a registered trademark owned by Audioshake, Inc.